Refund policy
Return and Refund Policy – Mehboob Autos
At Mehboob Autos, we value our customers and aim to provide quality auto parts and a smooth shopping experience.
1. Return Policy
Customers can request a return within 7 days of receiving their order, provided that:
- The product is unused and in its original condition.
- The product is returned with its original packaging.
- Proof of purchase or order details are provided.
2. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact Mehboob Autos within 48 hours of delivery. Please provide clear photos or videos of the product and your order details so we can review your request.
3. Non-Returnable Items
The following items may not be eligible for return:
- Used or installed auto parts.
- Products damaged due to improper installation or misuse.
- Items returned without original packaging, where packaging is necessary for verification.
- Specially ordered or customized products, unless defective or incorrect.
4. Refund Policy
Once your returned product has been received and inspected, we will notify you whether your refund request has been approved.
Approved refunds will be processed through the original payment method, where available, or another mutually agreed payment method. Processing times may vary depending on the payment provider.
5. Exchange Policy
Exchanges may be available for defective, damaged, or incorrect products, subject to stock availability and verification.
6. Return Shipping Costs
If the return is due to a defective, damaged, or incorrect product, Mehboob Autos will review and arrange an appropriate return solution.
For other eligible returns, the customer may be responsible for return shipping costs.
7. Order Cancellation
Customers may request cancellation before their order is dispatched. Once an order has been shipped, cancellation may no longer be possible.
8. Contact Us
For return, refund, or exchange requests, please contact:
Store Name: Mehboob Autos
Email: infoo.mehboobautos@gmail.com
Mehboob Autos reserves the right to verify returned products and review requests according to this policy and applicable consumer protection laws.