Shipping policy

Shipping Policy – Mehboob Autos

At Mehboob Autos, we aim to deliver your orders safely and as quickly as possible. Please read our Shipping Policy to understand our order processing and delivery procedures.

1. Order Processing

Orders are generally processed within 1–3 business days after confirmation.

Orders placed on weekends or public holidays may be processed on the next business day. Processing times may vary depending on product availability and order verification.

2. Shipping and Delivery Time

We aim to deliver orders within the following estimated timeframes:

  • Major cities in Pakistan: 3–5 business days.
  • Other areas of Pakistan: 5–7 business days.

Delivery times are estimates and may vary depending on the courier service, destination, weather conditions, public holidays, or other unforeseen circumstances.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout or communicated to customers before the order is confirmed.

Any free shipping offers will be subject to the conditions stated in the relevant promotion.

4. Order Tracking

Where tracking is available, customers may receive a tracking number or shipment update through SMS, email, WhatsApp, or the courier service.

Customers can contact Mehboob Autos for assistance with order status and delivery updates.

5. Incorrect Shipping Information

Customers are responsible for providing accurate names, phone numbers, and delivery addresses.

Mehboob Autos will not be responsible for delivery delays caused by incorrect or incomplete shipping information. Additional delivery charges may apply if an order needs to be resent.

6. Delayed or Lost Shipments

Although we work with delivery partners to ensure timely delivery, delays may occur due to circumstances beyond our control.

If your order is significantly delayed or appears to be lost, please contact us so we can coordinate with the courier and help resolve the issue.

7. Damaged Packages or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery and provide your order details along with clear photos or videos.

We will review your request in accordance with our Return and Refund Policy and applicable consumer protection laws.

8. Cash on Delivery

Cash on Delivery (COD) may be available for eligible orders and delivery locations. Availability will be confirmed during checkout or when your order is placed.

Customers are requested to provide a valid phone number and remain available to receive their orders.

9. Contact Us

For shipping and delivery inquiries, please contact:

Business Name: Mehboob Autos
Email: infoo.mehboobautos@gmail.com

Thank you for shopping with Mehboob Autos. We appreciate your trust and look forward to serving you.